contact centre agent - customer service
Posted on October 09, 2026 by Employer details Blue Ocean This link will open in a new window
Job details
Education: No degree, certificate or diploma. Work setting: Insurance company. Tasks: Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Explain procedures, risks and benefits to clients. Answer clients' inquiries and provide information. Computer and technology knowledge: Internet. MS Outlook. MS Windows. MS Word. MS Office. Security and safety: Criminal record check. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Repetitive tasks. Own tools/equipment: Cellular phone. Internet access. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Initiative. Judgement. Ability to multitask. Dependability. Honesty. Quick learner. Experience: 1 to less than 7 months. Workplace information: Remote. Financial benefits: Bonus. Other benefits: Free parking available. Learning/training paid by employer. Parking available. Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees. Does not require Canadian work experience.- Location Remote based in Halifax, NS
- Work location Remote
- Salary$20.00HOUR hourly / 30 to 45 hours per week
- Terms of employment Term or contractFull time
- Starts as early as 2026-10-23 End date: 2027-04-02
- Benefits: Financial benefits, Other benefits
- vacancies 100 vacancies
- Source Job Bank #3692597
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
1 to less than 7 months
Remote
Work must be done remotely. There’s no office space provided.
Work setting
- Insurance company
Responsibilities
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Explain procedures, risks and benefits to clients
- Answer clients' inquiries and provide information
Experience and specialization
Computer and technology knowledge
- Internet
- MS Outlook
- MS Windows
- MS Word
- MS Office
Additional information
Security and safety
- Criminal record check
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
Own tools/equipment
- Cellular phone
- Internet access
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Benefits
Financial benefits
- Bonus
Other benefits
- Free parking available
- Learning/training paid by employer
- Parking available
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Does not require Canadian work experience
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
Remote job disclaimer: The minimum wage of this job is calculated based on the location of the employer. This might be different from the minimum wage currently offered in your province or territory.
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