Job prospects Bank Customer Service Officer in the Thompson–Okanagan Region

Over the past few years (2021-2023), there was a labour shortage for Customer services representatives - financial institutions in the Thompson–Okanagan Region. There were more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

The employment outlook will be moderate for Customer services representatives - financial institutions (NOC 64400) in the Thompson - Okanagan region for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment decline will lead to the loss of some positions.
• Several positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.
• High employee turnover in this occupation could lead to additional employment opportunities.

Here are some key facts about Customer services representatives - financial institutions in the Thompson - Okanagan region:

• Approximately 640 people worked in this occupation in May 2021.
• Customer services representatives - financial institutions mainly work in the following sectors:
  • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 93%

Source Labour Market Information | Prospects Methodology