Job prospects CSD (customer Service Director) - Water Transportation in Ontario

Explore current and future job prospects for people working as a "CSD (customer service director) - water transportation" in Ontario or across Canada.

Job opportunities in Ontario

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be moderate for Pursers and flight attendants (NOC 64311) in Ontario for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to a moderate number of new positions.
• A moderate number of positions will become available due to retirements.

What Types of Employers Are Out There?

• Flight attendants and airline pursers work in the air transportation industry for airline companies
• Ship pursers work for tour boat and cruise ship companies

What are the Main Trends Affecting Employment?

• Improvement in the level of global air travel
• Development of travel hubs and the addition of new routes and lower cost air carriers may create some opportunities at airline companies over the long run

What Skills Do I Need to Succeed?

• Flight attendants must complete a training program offered by a commercial air operator and approved by Transport Canada
• Flight pursers may require experience as a flight attendant
• Ship pursers may require experience as a ship attendant
• Fluency in multiple languages is an asset

What Other Information Will I Find Helpful?

• Job duties often require being away from home for extended periods of time
• Ability to work irregular shifts, mandatory on-call periods, and long hours are normally required.

Here are some key facts about Pursers and flight attendants in Ontario:

• Approximately 4,400 people work in this occupation.
• Pursers and flight attendants mainly work in the following sectors:
  • Air transportation (NAICS 481): 95%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 88% compared to 81% for all occupations
  • Part-time workers: 12% compared to 19% for all occupations
• 26% of pursers and flight attendants work all year, while 74% work only part of the year, compared to 63% and 37% respectively among all occupations. Those who worked only part of the year did so for an average of 27 weeks compared to 43 weeks for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 19% compared to 52% for all occupations
  • Women: 81% compared to 48% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: less than 5% compared to 9% for all occupations
  • high school diploma or equivalent: 28% compared to 25% for all occupations
  • apprenticeship or trades certificate or diploma: 6% compared to 8% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 31% compared to 22% for all occupations
  • bachelor's degree: 30% compared to 24% for all occupations
  • university certificate, degree or diploma above bachelor level: less than 5% compared to 13% for all occupations

Breakdown by region

Explore job prospects in Ontario by economic region.

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Explore current and future job prospects for people working as a "CSD (customer service director) - water transportation" Pursers and flight attendants (NOC 64311) or across Canada.

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