Job prospects Customer Service Supervisor (except Financial Services) in Newfoundland and Labrador

Explore current and future job prospects for people working as a "customer service supervisor (except financial services)" in Newfoundland and Labrador or across Canada.

Job opportunities in Newfoundland and Labrador

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be moderate for Customer and information services supervisors (NOC 62023) in Newfoundland and Labrador for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment decline will lead to the loss of a few positions.
• A moderate number of positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Customer and information services supervisors in Newfoundland and Labrador:

• Approximately 100 people worked in this occupation in May 2021.
• Customer and information services supervisors mainly work in the following sectors:
  • Monetary Authorities - central bank and securities, commodity contracts and other intermediation and related activities (NAICS 521, 522, 523): 38%
  • Federal government public administration (NAICS 911): 33%
  • Management and administrative services (NAICS 55, 56): 17%
  • Other professional, scientific and technical services (NAICS 5414, 5416-5419): 11%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 88% compared to 83% for all occupations
  • Part-time workers: 13% compared to 17% for all occupations
• 75% of customer and information services supervisors work all year, while 25% work only part of the year, compared to 56% and 43% respectively among all occupations. Those who worked only part of the year did so for an average of 45 weeks compared to 40 weeks for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 31% compared to 51% for all occupations
  • Women: 69% compared to 49% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: n/a
  • high school diploma or equivalent: 38% compared to 27% for all occupations
  • apprenticeship or trades certificate or diploma: n/a
  • college certificate or diploma or university certificate below bachelor's: 38% compared to 23% for all occupations
  • bachelor's degree: n/a
  • university certificate, degree or diploma above bachelor level: n/a

Breakdown by region

Explore job prospects in Newfoundland and Labrador by economic region.

Source Labour Market Information | Prospects Methodology