Job prospects Contact Centre Supervisor in the Windsor-Sarnia Region

Explore current and future job prospects for people working as "Customer and information services supervisors" in the Windsor-Sarnia Region or across Canada.

Current and future job prospects

These outlooks were updated on December 11, 2024.

Recent trends from the past 3 years

Labour shortage

Over the past few years (2021-2023), there was a labour shortage for Customer and information services supervisors in the Windsor-Sarnia Region. There were more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Methodology

Job outlook over the next 3 years

Good

The employment outlook will be good for Customer and information services supervisors (NOC 62023) in the Windsor - Sarnia region for the 2024-2026 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a moderate number of new positions.
  • Several positions will become available due to retirements.
  • There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about Customer and information services supervisors in the Windsor - Sarnia region:

  • Approximately 140 people worked in this occupation in May 2021.
  • Customer and information services supervisors mainly work in the following sectors:
    • Management and Administrative Services (NAICS 55-56): 46%
    • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 25%
    • Professional, scientific and technical services (NAICS 54): 19%
    • Local, municipal, regional, aboriginal and other public administration (NAICS 913-919): 11%

Source Labour Market Information | Prospects Methodology

Job prospects elsewhere in Canada

Learn more

Labour Market Information Survey
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