Job prospects Contact Centre Supervisor in the Avalon Peninsula Region

Over the past few years (2021-2023), the labour market was balanced for Customer and information services supervisors in the Avalon Peninsula Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Methodology

The employment outlook will be moderate for Customer and information services supervisors (NOC 62023) in the Avalon Peninsula region for the 2024-2026 period.

The following factors contributed to this outlook:

• Employment is expected to remain relatively stable.
• A moderate number of positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Customer and information services supervisors in the Avalon Peninsula region:

• Approximately 70 people worked in this occupation in May 2021.
• Customer and information services supervisors mainly work in the following sectors:
  • Federal government public administration (NAICS 911): 52%
  • Professional, scientific and technical services (NAICS 54): 26%
  • Management and Administrative Services (NAICS 55-56): 23%

Source Labour Market Information | Prospects Methodology