Job prospects Customer Service Agent - Airline in British Columbia

Explore current and future job prospects for people working as a "customer service agent - airline" in British Columbia or across Canada.

Job opportunities in British Columbia

These outlooks were updated on December 11, 2024.

Prospects over the next 3 years

The employment outlook will be limited for Airline ticket and service agents (NOC 64312) in British Columbia for the 2024-2026 period.

The following factors contributed to this outlook:

• Employment growth will lead to a few new positions.
• Not many positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Airline ticket and service agents in British Columbia:

• Approximately 2,150 people work in this occupation.
• Airline ticket and service agents mainly work in the following sectors:
  • Air transportation (NAICS 481): 68%
  • Other transportation and warehousing (NAICS 482-483, 486, 487, 493): 19%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 66% compared to 78% for all occupations
  • Part-time workers: 34% compared to 22% for all occupations
• 44% of airline ticket and service agents work all year, while 56% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 35 weeks compared to 42 weeks for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 35% compared to 52% for all occupations
  • Women: 65% compared to 48% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: less than 5% compared to 8% for all occupations
  • high school diploma or equivalent: 39% compared to 28% for all occupations
  • apprenticeship or trades certificate or diploma: 12% compared to 13% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 25% compared to 17% for all occupations
  • bachelor's degree: 18% compared to 22% for all occupations
  • university certificate, degree or diploma above bachelor level: less than 5% compared to 12% for all occupations

Breakdown by region

Explore job prospects in British Columbia by economic region.

Source Labour Market Information | Prospects Methodology

Job prospects elsewhere in Canada

Explore current and future job prospects for people working as a "customer service agent - airline" Airline ticket and service agents (NOC 64312) or across Canada.

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