Job prospects Customer Sales And Service Agent (except Airline) in Québec

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Explore current and future job prospects for people working as a "customer sales and service agent (except airline)" in Québec or across Canada.

Job opportunities in Québec

These outlooks were updated on November 29, 2023.

Prospects over the next 3 years

The employment outlook will be moderate for Ground and water transport ticket agents, cargo service representatives and related clerks (NOC 64313) in Quebec for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to several new positions.
• Several positions will become available due to retirements.
• There are several unemployed workers with recent experience in this occupation.

Here are some key facts about Ground and water transport ticket agents, cargo service representatives and related clerks in Quebec:

• Approximately 550 people worked in this occupation in May 2021.
• Ground and water transport ticket agents, cargo service representatives and related clerks mainly work in the following sectors:
  • Other transportation and warehousing (NAICS 482-483, 485-486, 487, 493): 85%
  • Management and administrative services (NAICS 55, 56): 5%
• The distribution of full-time and part-time workers in this occupation is:
  • Full-time workers: 92% compared to 82% for all occupations
  • Part-time workers: 8% compared to 18% for all occupations
• 63% of ground and water transport ticket agents, cargo service representatives and related clerks work all year, while 37% work only part of the year, compared to 62% and 38% respectively among all occupations. Those who worked only part of the year did so for an average of 42 weeks compared to 43 weeks for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 50% compared to 52% for all occupations
  • Women: 50% compared to 48% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: less than 5% compared to 12% for all occupations
  • high school diploma or equivalent: 28% compared to 19% for all occupations
  • apprenticeship or trades certificate or diploma: 20% compared to 19% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 34% compared to 22% for all occupations
  • bachelor's degree: 11% compared to 17% for all occupations
  • university certificate, degree or diploma above bachelor level: less than 5% compared to 11% for all occupations

Breakdown by region

Explore job prospects in Québec by economic region.

Source Labour Market Information | Prospects Methodology