Competencies Reservation Agent, Airline in the North Central Region

Find out what competencies you typically need to work as a reservation agent, airline in Canada. These skills are applicable to all Airline ticket and service agents (NOC 64312).

Skills Help - Skills

Proficiency or complexity level
Social Perceptiveness 3 - Moderate Level
Coordinating 2 - Low Level
Instructing 2 - Low Level
Monitoring 2 - Low Level
Time Management 2 - Low Level
Management of Personnel Resources 2 - Low Level
Writing 2 - Low Level
Numeracy 2 - Low Level
Oral Communication: Active Listening 2 - Low Level
Oral Communication: Oral Comprehension 2 - Low Level

Personal Attributes Help - Personal Attributes

Importance
Collaboration 5 - Extremely important
Service Orientation 4 - Highly important
Social Orientation 4 - Highly important
Independence 4 - Highly important
Leadership 4 - Highly important
Concern for Others 4 - Highly important
Adaptability 4 - Highly important
Attention to Detail 4 - Highly important
Active Learning 3 - Important
Creativity 3 - Important

Interest Help - Interest

Knowledge Help - Knowledge

Knowledge level
Clerical 2 - Intermediate Level
Telecommunications 1 - Basic Level
Accounting 1 - Basic Level
Sale and Marketing 1 - Basic Level
Client Service 1 - Basic Level
Languages 1 - Basic Level
Mathematics 1 - Basic Level
Hospitality 1 - Basic Level
Public Safety and Security 1 - Basic Level

Source Occupational and Skills Information System

Labour Market Information Survey
Date modified: