I forgot the login information of my user account and I want to register a new employer file. Can I create a new user account?
No. If you already have a Job Bank user account, you cannot create another one to register a new employer. Job Bank only allows you to create a user account once. This account can be linked to multiple employers. A user account is different from an employer file as it contains your personal information and it cannot be shared with anyone.
If you have a hard time logging into your account, you can:
- Reset your password.
- Request a second security question by clicking "Get a different question".
Once signed in your account, you can register a new employer.
If you are having issues accessing your user account or if you forgot the email address linked to it, contact us. A Job Bank officer will assist you in regaining access to your user account.
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