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guest service agent
Posted on February 27, 2025 by Employer details Quality Inn and Suites
Job details
Job Overview: We are seeking a Guest Service Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service to our guests, ensuring a positive experience during their stay. Duties: - Greet and welcome guests upon arrival - Assist guests with check-in and check-out procedures - Handle guest inquiries and provide information about hotel services - Manage reservations and room assignments - Address guest concerns and resolve issues promptly - Coordinate with other hotel departments to ensure guest satisfaction - Maintain a clean and organized front desk area Skills: - Experience with phone systems and handling multiple lines - Strong hospitality and customer service skills - Bilingual proficiency is a plus - Knowledge of guest services in a hotel setting - Multilingual abilities are advantageous - Proficient in phone etiquette - Familiarity with front desk operations Joining our team as a Guest Service Agent offers the opportunity to work in a dynamic environment where you can showcase your customer service skills and contribute to creating memorable experiences for our guests. Job Type: Part-time Pay: $18.00-$19.00 per hour Schedule: * Evening shift * Monday to Friday * Night shift * Weekends as needed Experience: * Customer service: 1 year (required) Work Location: In person- LocationMississauga, ON
- Workplace information On site
- Salary$18.00 to $19.00HOUR hourly
- Terms of employment Part time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9653779565
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