Job prospects Bank Customer Service Officer in British Columbia

Explore current and future job prospects for people working as a "bank customer service officer" in British Columbia or across Canada.

Job opportunities in British Columbia

These outlooks were updated on November 29th, 2023. Learn more about outlooks.

Prospects over the next 3 years

Limited

The employment outlook will be limited for Customer services representatives - financial institutions (NOC 64400) in British Columbia for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment decline will lead to the loss of some positions.
  • A moderate number of positions will become available due to retirements.
  • There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Customer services representatives - financial institutions in British Columbia:

  • Approximately 6,550 people work in this occupation.
  • Customer services representatives - financial institutions mainly work in the following sectors:
    • Monetary Authorities - central bank and securities, commodity contracts and other intermediation and related activities (NAICS 521, 522, 523): 92%
  • The distribution of full-time and part-time workers in this occupation is:
    • Full-time workers: 66% compared to 78% for all occupations
    • Part-time workers: 34% compared to 22% for all occupations
  • 65% of customer services representatives - financial institutions work all year, while 35% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 43 weeks compared to 42 weeks for all occupations.
  • Less than 5% of customer services representatives - financial institutions are self-employed compared to an average of 17% for all occupations.
  • The gender distribution of people in this occupation is:
    • Men: 26% compared to 52% for all occupations
    • Women: 74% compared to 48% for all occupations
  • The educational attainment of workers in this occupation is:
    • no high school diploma: less than 5% compared to 8% for all occupations
    • high school diploma or equivalent: 39% compared to 28% for all occupations
    • apprenticeship or trades certificate or diploma: 8% compared to 13% for all occupations
    • college certificate or diploma or university certificate below bachelor's: 17% compared to 17% for all occupations
    • bachelor's degree: 26% compared to 22% for all occupations
    • university certificate, degree or diploma above bachelor level: 6% compared to 12% for all occupations

Breakdown by region

Explore job prospects in British Columbia by economic region.

Legend

0 out of 5 stars
Undetermined
1 out of 5 stars
Very limited
2 out of 5 stars
Limited
3 out of 5 stars
Moderate
4 out of 5 stars
Good
5 out of 5 stars
Very good

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Explore current and future job prospects for people working as a "bank customer service officer" Customer services representatives - financial institutions (NOC 64400) or across Canada.

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Labour Market Information Survey
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