Competencies Guest Service Representative in the Lower Mainland–Southwest Region
Find out what competencies you typically need to work as a guest service representative in Canada. These skills are applicable to all Hotel front desk clerks (NOC 64314).
Skills Help - Skills
Proficiency or complexity level | |
---|---|
Management of Material Resources | 3 - Moderate Level |
Social Perceptiveness | 3 - Moderate Level |
Persuading | 3 - Moderate Level |
Coordinating | 2 - Low Level |
Instructing | 2 - Low Level |
Monitoring | 2 - Low Level |
Time Management | 2 - Low Level |
Digital Literacy | 2 - Low Level |
Writing | 2 - Low Level |
Numeracy | 2 - Low Level |
Personal Attributes Help - Personal Attributes
Importance | |
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Service Orientation | 4 - Highly important |
Social Orientation | 4 - Highly important |
Concern for Others | 4 - Highly important |
Collaboration | 4 - Highly important |
Adaptability | 4 - Highly important |
Active Learning | 3 - Important |
Innovativeness | 3 - Important |
Stress Tolerance | 3 - Important |
Independence | 3 - Important |
Leadership | 3 - Important |
Interest Help - Interest
Conventional
Help - Conventional jobs
Enterprising
Help - Enterprising jobs
Social
Help - Social jobs
Knowledge Help - Knowledge
Knowledge level | |
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Clerical | 2 - Intermediate Level |
Client Service | 2 - Intermediate Level |
Humanities | 1 - Basic Level |
Telecommunications | 1 - Basic Level |
Accounting | 1 - Basic Level |
Languages | 1 - Basic Level |
Mathematics | 1 - Basic Level |
Hospitality | 1 - Basic Level |
Public Safety and Security | 1 - Basic Level |
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